Technology Problems? We're Here to Help.

Sunitex is an independent private technology service provider, not a government agency, police department, or law-enforcement authority.

Our website provides general information and does not constitute legal advice. We do not guarantee specific results, investigations, or recovery of funds.

We handle customer information responsibly and use it only for legitimate service-related purposes.

• We request only necessary information.
• Never share passwords, OTPs, PINs, or recovery codes.
• We do not intentionally disclose information to unrelated third parties, except where legally required or necessary for an authorized service.
• Customers must not submit another person's data without lawful authority or consent.

All technical work must be performed on systems, devices, accounts, or networks that the customer owns or is explicitly authorized to access.

• Permission must be valid and clearly defined.
• Unauthorized access or monitoring is not accepted.
• We may request proof of authorization before starting a service.

Sunitex does not assist with activities intended to harm others, violate privacy, or break the law.

• Hacking or unauthorized account access.
• Phishing, fraud, impersonation, or identity theft.
• Spyware, stalking, or covert surveillance.
• Harassment, blackmail, or extortion.
• Malware deployment or destructive attacks.
• Fabricating or manipulating digital evidence.

We reserve the right to refuse or discontinue suspicious, unsafe, or unlawful requests.

• Provide accurate information and lawful instructions.
• Maintain backups of important data before technical work.
• Preserve original messages, screenshots, emails, and transaction records.
• Avoid editing or deleting potential evidence.
• Do not access another person's device or account to collect evidence without authorization.

Evidence admissibility and official investigations are determined by competent authorities and courts, not by Sunitex.

For cybercrime or financial fraud, contact the appropriate official authorities directly.

Sunitex is not affiliated with these authorities and does not control their response times or decisions.